YOUR CARRIERS OWE YOU REFUNDS. OUR MISSION IS TO RETRIEVE THEM FOR YOU
FedEx, DHL and UPS guarantee their delivery times. When they miss - even by 60 seconds - they owe you a full refund. Task The Parcel Unit with recovering it on your behalf automatically. No upfront cost. We only get paid when you do.
SUBJECT: Carrier refund obligations
STATUS: ACTIVE OPS
Australian express carriers maintain guaranteed delivery windows on premium services. Failure to meet delivery SLA results in full shipping cost refund eligibility.
FINDING: Estimated $XX,XXX in unclaimed refunds
RECOMMENDATION: Immediate deployment of recovery operations.
You don't have time to manually audit delivery records and process refund claims. Deploy The Parcel Unit instead!
The Parcel Unit handles everything. We audit every shipment, file every eligible claim, and put the money back where it belongs - your account. You keep 60%. We keep 40%. If nothing is recovered, you pay us nothing.
FIVE MINUTES TO DEPLOY. AFTER THAT, WE HANDLE EVERYTHING.
GRANT ACCESS
Provide secure access to your FedEx, DHL or UPS account. Nothing changes on your end - no disruption to your shipping operations, no changes to your setup. We move in quietly.
INTELLIGENCE GATHERING
Our system audits every shipment against your carrier's guaranteed delivery commitments. Every late delivery on a guaranteed service is identified, verified, and a refund claim is filed - well within the deadline.
FUNDS RECOVERED
Refunds are credited directly to your carrier account by FedEx, DHL or UPS - not routed through us. Monthly, we send a full mission report detailing every claim filed and every dollar recovered, and invoice you for our 40% share. Zero recovered means zero invoice.
WE OPERATE ACROSS AUSTRALIA'S MAJOR EXPRESS CARRIERS.
CURIOUS HOW MUCH YOUR CARRIERS OWE YOU? WE'LL FIND OUT - FOR FREE.
Before you commit to anything, we'll conduct a manual audit of one month of your shipping invoices and show you exactly what you could have recovered. No obligation.
We access your FedEx, DHL or UPS account, review every shipment against your carrier's guaranteed delivery times, and produce a full report of eligible refunds. Most businesses are genuinely surprised by what they find.
If the number is meaningful to you, we deploy immediately.
BUILT FOR AUSTRALIAN E-COMMERCE. DEPLOYED WITH PRECISION.
ZERO FINANCIAL RISK
No upfront cost. No contracts. We invoice only when we recover refunds on your behalf - and only for our 40% share of what we find.
CONTINUOUS OPERATIONS
Every shipment is monitored on an ongoing basis. Claims are filed automatically, well within carrier deadlines. No manual work required by your team.
DIRECT RECOVERY
Refunds go straight from the carrier into your shipping account - not through us. We invoice separately so you have complete visibility and control at all times.
AUSTRALIAN EXPERTS
Built specifically for Australian businesses shipping and fully integrated with all major local carriers.
YOUR DATA IS HANDLED WITH MILITARY-GRADE SERIOUSNESS.
READ-ONLY ACCESS
We access your carrier account solely to audit shipments and file claims. We never modify your account, place orders, or make any changes.
NEVER COMPROMISED
Your carrier credentials and shipping data are never sold, shared, or disclosed to any third party under any circumstances.
FULLY COMPLIANT
We operate in accordance with the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020. All data handled with the highest security protocols.
FIND OUT WHAT YOUR CARRIERS OWE YOU.
Free audit. No obligation. 15 minutes.
BOOK YOUR FREE AUDIT